Privacy Policy

1. Compliance & Purpose

Arbor Valley Cabinets is committed to protecting the privacy of our clients and website visitors. This policy is governed by the Alberta Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

We collect personal information only for the purposes of providing custom cabinetry services, processing quotes, and managing client projects in Western Canada.

2. Information We Collect

In accordance with PIPA, we only collect information that a reasonable person would consider appropriate in the circumstances. This includes:

• Project Data: Site addresses for measurement and installation, and cabinetry specifications.
• Contact Data: Name, email address, and phone numbers for project communication.
• Financial Data: Deposit records and payment information for custom builds.
• Digital Data: IP addresses and site usage metrics (via cookies) to improve our project gallery performance.

3. Authorized Use of Data

We use your data strictly to fulfill our professional obligations to you. Our use is categorized by:

• Service Delivery

  Providing quotes, designing parametric cabinetry, and completing on-site installations.

• Implied Consent

  Using your contact info to respond to inquiries you have initiated via our 'Inquire' forms.

• Legal Compliance

  Maintaining records for Alberta tax purposes and Capital Cost Allowance (CCA) tracking.

4. Storage & Third-Parties

We may use third-party service providers (such as Grist, Google Cloud, or payment processors) to store and process data.

5. Your Rights Under PIPA

As an Alberta resident, you have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete info.
• Withdrawal: The right to withdraw consent for data use (subject to legal or contractual restrictions).
• Inquiry: The right to ask about our data handling practices and our Privacy Officer.